7775's Privacy Policy — Your data is safe with us

7775 is an online betting and gaming platform built with Bangladeshi users in mind. We believe that protecting user privacy is as fundamental a responsibility as delivering a quality service. This Privacy Policy ("Policy") explains 7775 What types of information are collected, how that information is used and protected, and what rights you have.

This policy applies equally to 7775's website, mobile browser version, and any official applications released in the future. By accessing our site, registering, or using any of our services, you are deemed to have agreed to this policy.

If any part of this policy is unclear, reach out to us via our Bengali live chat support. We're always happy to explain things in simple terms.

7775 collects two types of data — information you provide directly, and information collected automatically while you use the platform.

Information you provide:

• At registration: your name, mobile number, and date of birth.
• During identity verification: national ID number or birth registration details (for large transactions).
• At the time of payment: your mobile banking number (bKash/Nagad/Rocket) — but never your PIN or password.
• When contacting support: the content of the conversation and a description of the issue.

Automatically collected information:

• Device type, operating system, and browser version.
• IP address and approximate location (city-level only, not precise GPS).
• Logs of login times, session duration, and features used.
• Betting history and transaction records.

7775 uses the information it collects for the following specific purposes:

• Account management: For the registration process, login verification, and password recovery.
• Transaction processing: To process deposits and withdrawals securely and ensure your balance stays accurate.
• Service improvement: To analyze user experience and improve platform features.
• Customer support: To identify issues and provide faster resolutions.
• Security & fraud prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To comply with applicable laws and regulations.
• Awareness communications: To notify you of important updates, security alerts, and relevant offers (with your consent only).

7775's core principle is that your information is never sold to any third party. That said, limited data sharing may be necessary in certain situations to deliver our services:

• Payment processors: Necessary transaction details are shared with bKash, Nagad, or Rocket solely to complete your payment.
• Game Provider: When you play Live Casino or slots games, session data is transmitted to the relevant provider's servers — however, no personally identifiable information is shared.
• Legal authorities: 7775 may be required to provide specific information to the relevant authorities in response to a court order or other legal obligation.
• Security partners: As part of our fraud prevention measures, encrypted data may be shared with security technology providers.

7775 uses multiple layers of security to keep your information safe. Each layer reinforces the others — so even if one is breached, the rest continue to protect you.

7775 uses a limited and necessary set of cookies. Cookies are small files stored in your browser that help recognize you on your next visit.

7775 uses three types of cookies:

• Essential cookies: To maintain your login session and ensure security. The platform cannot function properly without these.
• Preference Cookies: To remember your language preference and layout settings — so you won't need to reconfigure them each time you log in.
• Analytics Cookies: To understand which features are used most. Consent is obtained separately for these cookies, and they can be disabled at any time.

Cookies can be disabled at any time through your browser settings. However, disabling essential cookies may prevent login and payment features from functioning correctly.

7775 does not retain your data longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For as long as your account is active, and for up to 5 years after closure — as required by law.
• Transaction Records: 5 years — in accordance with financial regulatory requirements.
• Betting History: 3 years — for dispute resolution purposes.
• Support Conversations: 2 years — for service quality improvement.
• Analytics data: 1 year — deleted after statistical analysis.

Once the retention period expires, your data is automatically deleted from our systems or permanently anonymized. Anonymized data can no longer be linked to any individual.

Every 7775 member has certain fundamental rights regarding their personal data. To exercise these rights, contact us via live chat or email.

7775 strictly prohibits anyone under 18 from using the platform. Date of birth is verified at registration, and identity documents may be requested in cases of doubt.

7775 does not knowingly collect data from minors. If it is confirmed that someone under 18 has created an account, that account will be closed immediately and all collected data will be deleted.

7775 reserves the right to update this Privacy Policy at any time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, an SMS will be sent to your registered mobile number.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

For any privacy-related questions or to exercise your rights:

• Live Chat: 24/7 Support in Bangla
• Email: support@7775.world